3v777 Privacy Policy

This Privacy Policy ("Policy") describes how 3v777 ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "the Member", "the User") who access or use the 3v777 platform at 3v777.io and all associated sub-pages and services.

3v777 is committed to handling your personal data with the highest standards of care, transparency, and security. We recognise that members of our platform in Bangladesh place significant trust in us when they share their personal information, and we take that responsibility seriously. This Policy sets out exactly how that data is managed from the moment of registration through to account closure.

By registering an account on 3v777, making a deposit, or otherwise using our services, you confirm that you have read and understood this Privacy Policy in full and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 3v777 platform and should contact us to request account closure.

This Policy applies alongside the 3v777 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and a specific product or service notice, the more specific notice shall prevail for that product or service only.

3v777 collects personal data through several channels: directly from you when you register or interact with the platform, automatically as you use our services, and from trusted third-party verification and payment providers. The categories of data we collect are described below.

We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data except where identity verification by a licensed KYC provider generates a biometric comparison as part of document authentication. In such cases, the raw biometric data is processed solely by the KYC provider and is not retained by 3v777.

3v777 uses the personal data we collect for clearly defined, lawful purposes only. We do not use your data for any purpose that is incompatible with the purposes listed at the time of collection. The primary purposes for which we process your personal data are:

• Account creation and management: To register your account, verify your identity, maintain your profile, and provide you with full access to the 3v777 platform.
• Transaction processing: To facilitate deposits via bKash, Nagad, Rocket, or Upay, process withdrawal requests, and maintain accurate financial records of all account activity.
• KYC and fraud prevention: To verify that you meet the minimum age requirement of 21 years, to confirm your identity against government-issued documents, and to detect, investigate, and prevent fraudulent or unlawful activity on the platform.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to fulfil our obligations under responsible gaming best practices.
• Legal compliance: To comply with applicable legal, regulatory, and contractual obligations including anti-money laundering (AML) requirements, record-keeping duties, and responses to lawful requests from law enforcement authorities.
• Platform improvement: To analyse aggregated, anonymised usage data to improve game offerings, payment flows, and overall platform performance.
• Customer support: To respond to your queries, complaints, and requests submitted through support channels.
• Communications: To send you account-related notifications, security alerts, and — where you have consented — promotional communications about offers and bonuses on 3v777.

3v777 processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Contractual necessity: Processing your registration data, identity data, and financial data is necessary for us to enter into and perform the contract with you — the account agreement established when you register on 3v777. Without this processing, we cannot provide you with our services.
• Legal obligation: We are required by applicable law to collect and retain certain categories of data, including KYC documents, transaction records, and communications relevant to anti-money laundering compliance. This processing is mandatory and cannot be opted out of.
• Legitimate interests: We process technical data, usage data, and fraud-detection data on the basis of our legitimate interests in operating a secure, fair, and commercially viable platform. We have assessed that our legitimate interests in this processing are not overridden by your rights and freedoms, given the measures we take to minimise intrusiveness.
• Consent: Where we send you promotional communications or use non-essential cookies, we do so only on the basis of your explicit, informed consent. You may withdraw this consent at any time without affecting other processing activities.

3v777 does not sell, rent, or trade your personal data to any third party. We share your data only in the following tightly defined circumstances, and only to the minimum extent necessary for the stated purpose:

• Payment processors: Your financial data (bKash, Nagad, Rocket, Upay references and transaction amounts) is shared with our payment processing partners solely to execute your deposit and withdrawal requests. These partners are contractually bound to process your data only for payment purposes.
• Identity verification providers: To complete KYC verification, your identity documents and associated data may be shared with licensed identity verification service providers. These providers confirm document authenticity and age compliance and are prohibited from using your data for any other purpose.
• Game studio providers: When you play games provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — a session token and account identifier are passed to the relevant studio's platform to authenticate your play session. No additional personal data beyond what is necessary for session management is transmitted.
• Legal and regulatory authorities: We will disclose your personal data to law enforcement, regulatory authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 3v777, its members, or the public.
• Business continuity: In the event of a merger, acquisition, or transfer of the 3v777 platform's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance and your rights will be fully preserved.

All third parties who receive your personal data from 3v777 are required to treat it with the same level of confidentiality and security that we apply internally. We conduct due diligence on all data processors before engagement and maintain formal data processing agreements with each of them.

3v777 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device when you visit a website. The categories of cookies we use are as follows:

• Strictly necessary cookies: These are essential for the platform to function. They manage your login session, maintain your account state across pages, and enable secure transaction processing. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These collect anonymised data about how members use the platform — which pages are visited most frequently, where users encounter errors, and how long sessions last. This data is used exclusively to improve platform performance and user experience.
• Functional cookies: These remember your preferences (such as your chosen game category or preferred payment method) to personalise your experience on return visits.
• Marketing cookies: Where you have provided explicit consent, marketing cookies may be used to show you relevant promotions about 3v777 on partner websites. These cookies are only activated following your affirmative consent.

You may manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will impair platform functionality. Withdrawing consent for marketing cookies will take effect at the start of your next browsing session.

3v777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention schedule is as follows:

• Account and identity data: Retained for the duration of your active account and for a period of 5 years following account closure, to meet anti-money laundering record-keeping obligations.
• Transaction and financial records: Retained for 7 years from the date of the transaction in accordance with financial record-keeping requirements.
• KYC documents: Retained for 5 years following account closure or the completion of a transaction to which they relate, whichever is later.
• Support communications: Retained for 3 years from the date of the last communication in a given support thread, unless the thread relates to a dispute or legal matter, in which case it is retained for the duration of that matter plus 2 years.
• Usage and technical data: Retained in identifiable form for 24 months, after which it is anonymised and may be retained indefinitely in aggregated form for platform analytics.
• Marketing consent records: Retained from the date of consent until you withdraw consent, plus 12 months as evidence of compliance.

When personal data is no longer required, it is securely deleted or anonymised. We do not retain data "just in case" — all retention periods are tied to a specific, documented purpose.

3v777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes the following controls:

• TLS/SSL encryption: All data transmitted between your device and the 3v777 platform is encrypted using current TLS standards, protecting it from interception during transit.
• Encryption at rest: Sensitive personal data stored on our servers — including identity documents, payment references, and account credentials — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within 3v777's internal systems is restricted on a strict need-to-know basis. Staff who are not required to access your data as part of their role cannot do so. All internal access is logged and audited.
• Two-factor authentication (2FA): All internal 3v777 staff accounts with access to member data are required to use 2FA. We strongly encourage members to enable 2FA on their own accounts as well.
• Penetration testing: The 3v777 platform undergoes periodic security assessments including vulnerability scanning and penetration testing to identify and remediate potential weaknesses.
• Incident response: We maintain a formal data breach response procedure. In the event of a breach affecting your personal data, we will notify affected members within 72 hours of becoming aware, providing full details of the nature of the breach and the steps being taken.

As a 3v777 member, you hold a comprehensive set of rights over your personal data. These rights are described in full below. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 2 business days and aim to resolve it within 14 business days.

• Right of access: You may request a copy of all personal data we hold about you, together with details of how it is processed and on what legal basis.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. Note that legal retention obligations may prevent us from deleting certain categories of data immediately.
• Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being resolved.
• Right to data portability: You may request a machine-readable copy of your personal data that you have provided to us, to transfer to another service provider of your choice.
• Right to object: You may object to processing carried out on the basis of legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

3v777 will not charge a fee for handling data rights requests submitted in good faith. Where requests are manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or decline to act on the request, providing written reasons for that decision.

The 3v777 platform is strictly for adults. Access is limited to individuals who are 21 years of age or older at the time of registration. 3v777 does not knowingly collect, store, or process personal data from any individual under the age of 21.

Our registration process requires date-of-birth entry, and our KYC verification procedure confirms age against government-issued identity documents. Where our systems detect or are notified that an account holder does not meet the minimum age requirement, the account is immediately suspended, all data is placed under review, and following confirmation, the account is permanently closed and the data securely deleted — with the exception of records that must be retained as evidence of the age violation itself.

If you are a parent or guardian and believe that a person under your care has registered on 3v777 without your knowledge, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and act on all such reports as a matter of urgency.

The 3v777 platform integrates with a number of third-party service providers to deliver its full range of features. While 3v777 carefully selects and contracts with these providers, this Privacy Policy governs only 3v777's own data practices. Each third-party provider operates under its own privacy policy, which governs that provider's direct data handling.

The categories of third-party services integrated into 3v777 are as follows:

• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers deliver game content within the 3v777 platform environment and may process session-level technical data to authenticate and render gameplay.
• Payment service providers: bKash, Nagad, Rocket, and Upay. These providers process payment instructions transmitted by 3v777 and operate under their own regulatory and privacy frameworks. Dutch-Bangla Bank, City Bank, BRAC Bank, and other banking partners are also covered in this category for bank transfer transactions.
• Identity verification providers: Third-party KYC services that authenticate identity documents and confirm age compliance. These providers are bound by strict data processing agreements with 3v777.
• Platform analytics tools: Anonymised, aggregated usage data may be processed by analytics providers to generate performance and engagement insights. No personally identifiable data is shared with analytics providers.

3v777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will notify registered members by email and/or by posting a prominent notice on the 3v777 platform at least 7 days before the changes take effect.

The version of this Privacy Policy currently displayed on this page is always the operative version. The effective date at the top of this page will be updated whenever the Policy is revised. We encourage you to review this Policy periodically to stay informed about how 3v777 protects your personal data.

Your continued use of the 3v777 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the platform and request account closure before the amendment takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 3v777 handles your personal data, please reach out to our support team. We are committed to addressing all privacy-related enquiries promptly and thoroughly.

You may contact 3v777's data support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data requests: "Data Rights Request"
• Subject line for underage account reports: "Underage Account Report"
• Subject line for general privacy enquiries: "Privacy Enquiry"
• Response time: Acknowledgement within 2 business days; full resolution within 14 business days
• Operating hours: Sunday to Thursday, 09:00–18:00 Bangladesh Standard Time (BST, UTC+6)

3v777 takes every privacy concern seriously. Whether you are reporting a suspected data breach, exercising one of your data rights, or simply seeking clarification on how your information is used, our team is here to assist you with professionalism and care.